PHYSICAL NFC RETURNS · VERSION 2026-10-15-owner-managed-v1

Returns and damaged goods

Our voluntary return policy covers products that arrive damaged. We do not accept voluntary returns solely because you changed your mind.

To report damage or another order problem, contact JR App Studio through Support and include your order reference and a description of the problem. Do not include passwords, private activation codes, identity documents, or full payment-card details. Return instructions and the appropriate remedy will be confirmed after your request is reviewed.

This voluntary return policy does not limit any rights or remedies required by applicable law, including rights concerning defective, nonconforming, misdescribed, or undelivered goods. It does not automatically cancel a digital subscription.

See sales and shipping for package prices, shipping options, and dispatch information.